Why?

[xenith]

do providers of internet services believe that the best way to provide important information (such as email server names) is through slow loading, multiple pages tutorials for each piece of software they think their clients might use INSTEAD of listing this information on a easy to find page?

Grrrr.

I was pleased when I first signed up with the dead bird to find they do list the Important info in one place (even if the news server doesn't/didn't work). Contrasted with my former ISP who I won't name (but it's 3 letters, starts with T & ends with G) who not only used the multiple tutorial for each program but provided the wrong server names in the ones I looked at. Mind you, last time I looked, they had Eudora listed as an example of a news reader.

Please, please, please if you're ever in a position to put together a web site for an ISP or web hosting company, can you put all the important information on one easy to find page. Add program-specific tutorials if you want but provide the basic info as well.

Thank you

Comments

[ferragus.livejournal.com]

they had Eudora listed as an example of a news reader

That's the little used feature called "Have some poor schmuck email you each posting in every newsgroup".

Kind of on a par with the military's plan for a fall back network that involves painting "1" and "0" on a bunch of tanks and then driving them past where spotters could see to put together the bitstream.*


*There's actually an RFC for this, but I have to admit that it's one of the gag April 1st (Fool's) ones.